PRIVACY POLICY
J.A Capiaghi and C.I Summers trading as Capiaghi Summer (ABN 47 941 242 641) respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit capiaghisummer.com, place an order, contact us or otherwise interact with Capiaghi Summer.
1. Information we collect
We may collect:
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Your name, email address, phone number and delivery or billing address.
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Order, purchase, payment and transaction information.
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Account details and preferences, if you create an account.
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Returns, exchanges and customer service information.
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Marketing preferences and competition entries.
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Information you provide when contacting us or interacting with us through social media.
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Technical information including your IP address, browser, device, website activity and cookie data.
Payments are processed securely by third-party payment providers. Capiaghi Summer does not ordinarily receive or store your complete payment card details.
2. How we collect information
We collect personal information when you:
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Visit or shop through our website.
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Create an account or place an order.
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Submit a return or exchange request.
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Subscribe to email or SMS marketing.
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Enter a promotion or competition.
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Contact us by email, social media or another channel.
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Interact with our website, advertisements or social media content.
We may also receive information from service providers, advertising platforms and social media platforms where permitted by law.
3. How we use your information
We may use your personal information to:
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Process, fulfil and deliver orders.
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Manage payments, returns, exchanges and refunds.
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Provide customer service.
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Communicate important information about your order.
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Operate and improve our website, products and customer experience.
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Prevent fraud and maintain website security.
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Conduct analytics and measure advertising performance.
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Send marketing communications where you have consented or where otherwise permitted by law.
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Meet our accounting, taxation and legal obligations.
You can unsubscribe from marketing emails using the unsubscribe link in the message. You can opt out of SMS marketing by following the instructions provided in the message.
4. When we share information
We do not sell your personal information.
We may share relevant information with trusted service providers that help us operate our business, including:
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Our website and e-commerce platform.
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Payment processors and fraud-prevention providers.
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Delivery partners and couriers.
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Returns and customer service platforms.
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Email and SMS marketing providers.
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Analytics, advertising and social media platforms.
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Accountants, insurers, professional advisers and technology providers.
We may also disclose information where required by law, to protect our legal rights or in connection with a sale or restructure of the business.
These providers may only use the information for the services they provide or as otherwise permitted under their own privacy obligations.
5. Overseas processing
Some of our service providers may store or process personal information outside Australia, including in Canada, the United States and other countries where those providers operate.
Privacy laws in these countries may differ from Australian privacy laws. We take reasonable steps to work with reputable providers that maintain appropriate privacy and security practices.
6. Cookies and advertising
Our website uses cookies and similar technologies to:
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Operate essential website features.
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Remember your preferences and shopping cart.
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Understand how customers use our website.
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Measure the performance of our marketing.
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Show relevant advertising.
Some cookies may be provided by third-party services such as Shopify, Google or Meta, where those services are used by us.
You can manage cookies through your browser settings. Disabling certain cookies may affect how the website functions.
7. Storage and security
We take reasonable administrative, technical and organisational steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
However, no online platform or transmission method can be guaranteed to be completely secure.
8. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or to meet our accounting, taxation, fraud-prevention and legal obligations.
When information is no longer required, we take reasonable steps to delete or de-identify it.
9. Accessing or correcting your information
You may contact us to:
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Request access to personal information we hold about you.
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Ask us to correct information that is inaccurate or outdated.
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Withdraw marketing consent.
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Request deletion of your information where available and subject to our legal record-keeping obligations.
We may need to verify your identity before completing a request.
Please email team@capiaghisummer.com.
10. Privacy complaints
If you have a concern about how we have handled your personal information, please email team@capiaghisummer.com with details of your concern.
We will review your complaint and aim to respond within 30 days.
If the Australian Privacy Act applies to our business and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner at oaic.gov.au.
11. Children’s privacy
Our website is not designed to knowingly collect personal information directly from children without appropriate consent.
If you believe a child has provided personal information to us without appropriate consent, please contact us.
12. Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to this policy
We may update this Privacy Policy when our practices, service providers or legal obligations change.
The latest version will be published on capiaghisummer.com with the updated date shown at the top.
14. Contact us
For privacy questions, requests or complaints, please contact:
Capiaghi Summer
J.A Capiaghi and C.I Summers trading as Capiaghi Summer
ABN 47 941 242 641
Email: team@capiaghisummer.com
Last updated: September 2026
